IMPORTANT NOTICE

Driving Test Update

Please note that our customer service agents cannot manage driving tests over the phone, so we kindly ask you not to call for this information. Driving tests should be managed directly through MyRoadSafety.ie

 

When will I get a driving test?

We’ve launched a new online tool that estimates when you will be invited to book your car driving test. You must already be on the waiting list and eligible to sit a test. Know more >

 

Need to add yourself to the driving test waiting list?

Please sign up or log into our new customer portal MyRoadSafety.ie to apply for a driving test and add yourself to the waiting list. This video will show you how

 

Covid-19 safety measures

We have put in place Covid-19 safety measures for the driving test which must be followed or your appointment will not go ahead. Know more>

 

Maintaining your vehicles

You need to keep your vehicle and trailers in a roadworthy condition all the time and not just when you are preparing for an annual test.

Did you know! – All operators of Heavy Commercial Vehicles (HCVs) are required by law to make an online ‘Self-Declaration’ to the RSA in relation to their Heavy Goods Vehicles, Goods trailers, Buses and Ambulances!

To find out more or to register and complete your self-declaration visit www.cvrt.ie.

 

Key steps to maintaining your vehicles

If you follow these few simple steps, your goods vehicle, trailer and bus will always be reliable and roadworthy:

  • Give someone in your organisation overall responsibility for
    making sure your vehicles are roadworthy
  • Make sure your drivers always carry out daily walk-around
    checks
  • Fix defects in your yard before vehicles go on the road
  • Put in place an effective maintenance programme
  • Monitor all vehicle maintenance, defects and repairs
  • Make sure you have the facilities and expertise to maintain and
    repair your vehicles
  • Make sure all staff involved with the roadworthiness of vehicles
    are trained in their duties and know their responsibilities

If you are an operator you must know your legal obiligations and fulfil them. This includes making sure your vehicles and trailers are always roadworthy and safe.

Please read the Road Safety Authority's guide to keeping your commercial vehicle roadworthy(PDF).

Watch the Road Safety Authority's HGV checks video.

You can find out more about vehicle maintenance & repair by visiting www.cvrt.ie

Make a Complaint relating to Commercial Vehicle Roadworthiness, Drivers Hours, Tachographs and/or Unlicensed Haulage

If you have concerns that a operator or driver may be acting illegally as regards their Commercial Vehicle Roadworthiness requirements you can report your concerns in confidence to the RSA in any of the following ways

  • In Person – Call into our office, Clonfert House, Bride Street, Loughrea, Co Galway.  Where you can speak to one of our staff in the strictest confidence
  • In Writing – Post your complaint to Enforcement Section, Road Safety Authority, Clonfert House, Bride Street, Loughrea, Co Galway
  • By email – Complete a complaint form (DOC)​ and submit to [email protected]
  • By phone – You can speak to one of our staff on 091 872600 (enforcement section) or call our lo-call confidential hotline on 1890 253 163.
  • Online - make a complaint online​​ via our website.​