Privacy Policy

“Personal Data” is any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier such as a user IP addresses or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and includes Special Categories of Personal Data;

"Special Categories of Personal Data" is any Personal Data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; data concerning health or sex life and sexual orientation; genetic data or biometric data.

We do not collect personal information from this website unless expressly provided to us by you via contact forms. In that case, we need an email address or telephone number to be able to reply to your query. If you wish to submit feedback anonymously you can do so though our Feedback Form.

We collect and process Personal Data relating to you depending on the nature of the services you need. This Personal Data ranges from general name and contact details to more specific and detailed information such as PPSN, DOB, driver number etc. These details are necessary to look up a driving test booking for example or a licence application.

In providing our services to you may collect data from you and from the following sources:

• Department of Transport Tourism and Sport (National Driver & Vehicle File),
  
• Department of Employment Affairs and Social Protection
• An Garda Síochana
• Our Third Party Contracted Service Providers in such services as the Driver Theory Test Service, the National Driver Licence Service, the National Car Testing Service,
• Our Authorised Test Centres in the Commercial Vehicle Roadworthiness Testing Service.

In all instances the data collected is the minimum required for us to provide the service to you.

We do not collect personal information from this website unless expressly provided to us by you via email from the website.

The Personal Data that is referred to above will be processed for the purposes of providing a service to our customers and to fulfil the RSA’s regulatory obligations.

We only collect, utilise and share Personal Data in strict adherence with Data Protection laws and principles. Categories of processing include your consent to do so, processing on the basis of a legal obligation, and in order to complete the performance of a contract. If at any time we need to use your Personal Data for a purpose that is different from the original purpose we will contact you regarding this change.

The basis for collecting and using Personal Data in accordance with the provisions of this Data Privacy Notice (i.e. for the RSA.ie website only) is via your consent. By submitting any Personal Information through this site you are consenting to us processing that information.

Where you have provided consent for the use of your Personal Data, you can withdraw it at any time by informing the RSA’s Data Protection Officer, however, this will not affect the lawfulness of processing which was carried out based on your consent prior to its withdrawal.

We disclose your Personal Data to various recipients in connection with the above purposes, including:

• Department of Transport Tourism and Sport (National Driver & Vehicle File),
• Department of Employment Affairs and Social Protection
• An Garda Síochana
• Our Third Party Contracted Service Providers in such services as the Driver Theory Test Service, the National Driver Licence Service, the National Car Testing Service,
• Our Authorised Test Centres in the Commercial Vehicle Roadworthiness Testing Service.

The RSA has entered into contractual arrangements with each of its third party contractors which ensures that any personal data transferred to it by the RSA can only be used for the purposes specified in relation to the services provided.

We will not disclose your Personal Data to any other party except if we believe in good faith that we are required to access, use, preserve or disclose it in order to comply with any applicable law or regulation, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

In as far as is practicable the RSA endeavours to hold all personal data within the EEA. We will endeavour not to transfer your Personal Data outside the EEA, including to a jurisdiction which is not recognised by the European Commission as providing for an equivalent level of protection for Personal Data as is provided for in the European Union.

If and to the extent that we do so, we will ensure that appropriate measures are in place to comply with our obligations under applicable law governing such transfers, which may include entering into a data processing agreement in respect of the transfer which contains the ‘standard contractual clauses’ approved by the European Commission, or in respect of transfers to the United States of America, ensuring that the transfer is covered by the EU-US Privacy Shield framework (or any replacement framework).  Further details of the measures that we have taken in this regard are available on request from the Data Protection Officer.

Where we host a service your Personal Data is held on secure servers within the EEA. In cases where a service is not hosted by us, the service provider has provided assurances in respect of the security of their hosting environment.

Where you communicate with us via our website or via social media, the nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.

You have the following rights, in certain circumstances and subject to certain restrictions, in relation to your Personal Data:

• The right to access your Personal Data;
• The right to request the rectification and/or erasure of your Personal Data;
• The right to restrict the use of your Personal Data;
• The right to object to the processing of your Personal Data;
• The right to be forgotten in certain circumstances; and
• The right to receive your Personal Data, which you have provided to us, in a structured, commonly used and machine-readable format or to require us to transmit that data to another controller.

In order to execute any of the rights set out above, please email: [email protected]

We will not hold your Personal Data for longer than is necessary. We retain your Personal Data for as long as we need it for the purposes described in this Privacy Notice (including but not limited to section 6 (Disclosure of your Personal Data to third parties)), or to comply with any applicable law or regulation, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

We reserve the right to make changes to this Privacy Notice at any time without prior consultation. Any changes to this Privacy Notice will be published on this page so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If at any time we decide to use Personal Data in a manner significantly different from that stated in this Privacy Notice, or otherwise disclosed to you at the time it was collected, we will notify you by e-mail, and you will have a choice as to whether or not we use your Personal Data in the new manner.

If you have any questions regarding our privacy policy, you can contact us using the information below:

Data Protection Officer
Road Safety Authority
Moy Valley Business Park
Primrose Hill
Ballina
Co. Mayo
F26 V6E4

Email: [email protected]

You have the right to lodge a complaint with the Irish Data Protection Commissioner (or any replacement organisation).

If your complaint does not relate to data protection, please complete our general complaints form.