IMPORTANT NOTICE

Driving Test Update

Please note that our customer service agents cannot book or cancel driving tests over the phone or offer any updates on waiting times, so we kindly ask that you do not telephone our call centre for this information.

 

Update on Driving Test Services:

Please see update in relation to the gradual resumption of driving test services following the latest Government announcement on 29 May.  

 

Are you an essential worker who needs a test urgently?

If you are an essential worker who has already applied for a test and completed all of your driver training, please fill in this form and we will prioritise your application. Know more >

 

Need to add yourself to the driving test waiting list?

Please visit our new customer portal MyRoadSafety.ie to make an application and manage your booking.

 

Driver training queries

From 10 May 2021, Approved Driving Instructors (ADIs) will be allowed to offer Essential Driver Training (EDT) but only to essential workers, please fill in this form if you are an essential worker and want to complete EDT. The ADI portal will reopen from 10 May 2021. Know more >

 

 

Motorcyclists

Initial Basic Training (IBT) will resume from 10 May 2021 for all motorcyclists, not just essential workers, as will driver testing for all motorcycle categories. Know more >

 

 

Covid 19 Safety Measures

We have introduced new safety measures to the driving test which candidates must follow Know more>

 

Operator licensing

Operator licensing for both haulage and passenger vehicles.

Note. Publication of Convictions: In circumstances where a person or operator is convicted of a road transport related offence, details of the conviction (including name and penalty applied) will be published on the RSA website at www.rsa.ie

 

The Department of Transport issue and maintain operator licenses.

Road Haulage Operator’s Licence

You need a Road Haulage Operator’s Licence if you are carrying goods for hire or reward in a vehicle or combination of vehicles the maximum authorised weight of which is in excess of 3.5 (metric) tonnes.

"Hire or Reward" haulage arises when you are paid for carrying someone else's goods. If you do only own account work, i.e. carriage of your own goods in your own vehicles driven by yourself or your employees, or in the delivery of goods to a customer who has bought those goods from you, then you do not need a Road Haulage Operator’s Licence.

Road Passenger Transport Operator Licence 

You need a Road Passenger Transport Operator's Licence if you are carrying passengers by road for hire or reward in vehicles constructed and equipped so as to be suitable for carrying nine or more passengers.

"Hire or Reward" arises when you are paid for carrying passengers. If carrying passengers is not your main business, and if you are not charging your passengers a fee, then you do not need a Licence.

For example, a hotel that owns a bus that it uses to ferry its guests, as a complimentary service, to and from an airport or tourist attractions, would not need a Licence.

Make a Complaint relating to Unlicensed Haulage

If you have any concerns that an operator may be acting illegally as regards Operator Licensing requirements you can report your concerns in confidence to the RSA in any of the following ways

  • In Person – Call into our office, Clonfert House, Bride Street, Loughrea, Co Galway.  Where you can speak to one of our staff in the strictest confidence
  • In Writing – Post your complaint to Enforcement Section, Road Safety Authority, Clonfert House, Bride Street, Loughrea, Co Galway
  • By email – Complete a complaint form (DOC)​ and submit to enforcement@rsa.ie
  • By phone – You can speak to one of our staff on 091 872600 (enforcement section) or call our lo-call confidential hotline on 1890 253 163.
  • Online - make a complaint online​​ via our website.​

Further information

 If you have any queries in relation to completing your application for a:

  • Road Haulage Operator’s Licence
  • Road Passenger Transport Operator’s Licence

Please contact:

Road Transport Operator Licensing Unit
Department of Transport, Tourism & Sport 
Clonfert House
Bride Street
Loughrea
Co Galway

Telephone Lo-call: 1890 44 33 11
Fax: 091-872999

Email: rtol@transport.ie
Website: www.transport.ie

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