Find Help & Support

Please fill in your contact details so that we can keep you updated about your query.

If you've applied and paid for your driving test but haven't received a confirmation email within a few minutes, please go to the 'My Messages' page in your MyRoadSafety account.

What to do:

• If the payment was successful, a copy of the confirmation email will be in your MyRoadSafety account under 'My Messages'.
• If the email isn't there, please check that the payment went through successfully. Sometimes additional authentication is required from your bank before a payment can be made.
• If the confirmation email in is your 'My Messages' but didn't come through to your email, please check your SPAM folder or go to your 'My Profile' page in MyRoadSafety to check that your email address is correct.  
• If you're still having issues please complete the form below and we'll be in touch.

Thank you for submitting your query.

First name *

Last name *

Email address *

Contact number *

Driver number *

Date of birth *

PPSN *

Your enquiry *

Attachment

Add another

Accepted file types: pdf, doc, jpg, jpeg, gif, png, ppt, pptx. If you need to send us a number of attachments, we kindly ask that you paste all images or content into the one document. Alternatively, you can submit a separate form.

This field is required

When you submit a query, we need your personal details to be able to respond to you and answer any questions. This processing of personal data is in keeping with our privacy policy.

Submit Submit

Recaptcha Failed.