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If your test was cancelled by us due to unforeseen events (e.g. severe weather or if a driver tester becomes suddenly unavailable), we apologise for the delay. You are on our priority list and should normally receive your invite a few days after your cancelled test. If you've been waiting longer than this, it could be due to the lack of availability in your preferred test centre, so please bear with us.

If your appointment was cancelled because you were not eligible to sit your test (e.g. if you hadn't completed all of your driver training), you will be sent another invite once you have met this requirement and we reach your place in the queue.