If you are cancelling due to Covid-19 restrictions
If you are cancelling your driving test due to Covid-19 symptoms or because you're not an essential worker, don't worry, you won't lose your fee. It will be saved as a service credit in your MyRoadSafety.ie account and this can be used to book a future test.
You will be kept on the waiting list and we'll contact you directly once the restrictions have been lifted and appointment slots become available.
What's a service credit?
A service credit is an online credit note or voucher that can be used to pay for a future test. It will appear in your MyRoadSafety account in the 'My Service Credit' page a few days after you cancel your test. Please note that a service credit cannot be cashed or exchanged for money.
If you are cancelling for other reasons
If you are cancelling a driving test for reasons that are not related to Covid-19 restrictions, please note that you will lose your driving test fee if:
- You are cancelling a test for the third or subsequent time on the same booking
- You are not giving a minimum of 10 days notice
If you have an appointment for a CPC practical test
If you have a driving test appointment for a commercial vehicle test (e.g., bus or truck) as well as a CPC practical test, please make sure to cancel each test separately. Failure to do so will result in one of the tests not being cancelled and you will lose your fee.
How to cancel your driving test
To cancel your driving test please sign up or log onto
MyRoadSafety.ie and go to the 'My Bookings' page. Here you will see a list of all your current bookings and an option to cancel.
If you are cancelling due to Covid-19 restrictions, please make sure to select either 'Covid symptoms' or 'Non essential worker' as your reason. This will ensure your service credit and place on the waiting list is saved.
Refund applications
In certain situations, we may agree to refund the money for a driving test. For example, if you are emigrating, or have made a refund request within 2 weeks of your original booking (provided the test date is outside the 10 day notice period).
The decision to refund any test fee is at the discretion of the RSA. Alternatively, we may offer you a service credit.