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If you're having trouble accessing your MyEDT portal account, please check the following:
You need to enter your details exactly as they appear on your learner permit. Otherwise you will get the following error: 'Driver does not exist on the NVDF'.
Checklist
- Type in your surname (this comes first) exactly as it’s printed at number ‘1.’ on your learner permit card. Note any punctuation marks or spaces (e.g., O' Brien), hyphens (e.g., Murphy-Doyle) or síneadh fadas (e.g. á, é, í, ó, ú)
- Enter your first name and middle name (if listed) exactly as they appear on your learner permit card at number ‘2.’ Watch out for punctuation marks, hyphens, spaces (e.g., Mary-Kate, Sean Patrick) or síneadh fadas (e.g. á, é, í, ó, ú).
- Enter your date of birth in the following format: 30/10/1978
- Type in your 9-digit driver number exactly as it’s printed at ‘4d.’ on your learner permit card and make sure there are no blank spaces before or after.
Important: If you’ve only recently received your learner permit card, please allow 10 working days for the system to capture your details before trying to log into MyEDT.
Also, if you are using your iPhone to log in please note that apostrophes in iPhone read as a special character, and this may prevent you from accessing the MYEDT portal. To rectify this, you need to go to settings/general section/keyboard in your iPhone and turn off smart pronunciation. This should allow you to access your MTEDT portal while using your iPhone.
If you’re still having problems logging in, please complete the form below and we’ll be in touch.
When you submit a query, we need your personal details to be able to respond to you and answer any questions. This processing of personal data is in keeping with our privacy policy.