IMPORTANT NOTICE

Driving test update

 

Test appointments are by invitation only

Test appointments are by invitation only so if you’re already on the driving test waiting list, no further action is needed. We’ll contact you directly when slots become available.

 

If you have received an invitation to book a test, need to cancel a test, or wish to join the waiting list, please go ahead and sign in to MyRoadSafety now.

 

Urgent Tests for essential workers

Under the current restrictions, we can only offer urgent tests to essential workers. If you’re an essential worker who has already applied for a test but need it urgently please complete this online form.

 

If you are not an essential worker and have an upcoming appointment scheduled, please cancel your test. Otherwise, it won’t go ahead and the slot will be lost. Don’t worry, you won’t lose your fee and you will be kept on the waiting list. We will contact you directly once the level 5 restrictions have been lifted and appointment slots are available.

 

Covid-19 safety measures

We have introduced new safety measures to the driving test which candidates must follow. Know more

 

Weather disruptions

Check if your driving test is affected by adverse weather conditions. Tests will be cancelled if conditions are unsafe.

NCT Complaints Procedure

Find out what the procedure is if you wish to appeal the outcome of an NCT.

If your vehicle fails an NCT and you wish to appeal, the procedure is as follows:

  1. You should direct your concern in the first instance to the person in charge of the test centre. This approach will often clarify simple misunderstandings. 
  2. If this approach does not resolve your problem then you should write to the NCTS Customer Service Dept clearly outlining your concerns. To do this you should be able to obtain a complaints form at your local NCT Centre. 
  3. NCTS Customer Service will investigate your complaint and send you a reply within 2 weeks.
  4. If you are unhappy with the outcome of NCTS's investigation, you may appeal to the Independent Appeals Board (IAB) at NCT Independent Appeals, The AA Technical Department, Rescue Operations Centre, Unit D, Merrywell Business Park, Ballymount Road Lower, Dublin, D12 F1H2.  Or you can call them on 01 617 9000 or email [email protected]
  5. When you lodge your Appeal with the I.A.B you will be required to pay an Appeal Fee equivalent to a Full Test Fee. If your Appeal is upheld then this Appeal Fee will be refunded in full.


An appeal may be lodged in the District Court

Contact details

For NCT:
National Car Testing Service
Lakedrive 3026
Citywest Business Campus
Naas Road
Dublin 24
Tel: (01) 413- 5992
Fax: (01) 413-5996
Email: [email protected]

For Independent Appeals Board:
NCT Independent Appeals
The AA Technical Department
Rescue Operations Centre
Unit D, Merrywell Business Park
Ballymount Road Lower
Dublin, D12 F1H2
Tel:  01 617 9000

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