IMPORTANT NOTICE

 

Our brand new customer portal, MyRoadSafety is now live. It gives you access to all of our digital services, including a new and improved driving test booking system.

MyRoadSafety allows you to safely manage your driver information, test bookings, permits and licences from the comfort of your own home.  

Waiting for a Test Date?

When you register with MyRoadSafety you can set your driving goal. If no suitable test dates are available you will be presented with a facility to be placed on a waiting list. When new driving test slots become available you will be contacted to advise you of this and invite you to log onto MyRoadSafety to make your driving test booking.

Need a test urgently?

If you are an essential worker and require an urgent test in connection with that work, then you can request a test here.  

Find a test centre

Make a Complaint

The Road Safety Authority (RSA) is committed to providing an excellent quality service to all our customers in an efficient, effective and caring manner. It is the policy of the RSA to listen to and act upon Customer Complaints. We endeavour to act ethically and responsibly at all times in our dealings with members of the public and customers. We shall analyse and seek to correct any reported failings and also to prevent their recurrence.

If you wish to make a complaint in relation to any of the Services we provide, you may do so by filling out the form below or using our address details on the right. Complaints will be investigated and a written acknowledgement issued to the Customer within a timeframe of 10 working days from receipt of complaint.

Required fields *
Please provide as much detail as possible e.g campaign name, leaflet title, event etc
Please provide as much detail as possible e,g test centre, date of test etc
Preferred method of communication *

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