IMPORTANT NOTICE

Driving Test Update

Please note that our customer service agents cannot manage driving tests over the phone, so we kindly ask you not to call for this information. Driving tests should be managed directly through MyRoadSafety.ie

 

When will I get a driving test?

We’ve launched a new online tool that estimates when you will be invited to book your car driving test. You must already be on the waiting list and eligible to sit a test. Know more >

 

Need to add yourself to the driving test waiting list?

Please sign up or log into our new customer portal MyRoadSafety.ie to apply for a driving test and add yourself to the waiting list. This video will show you how

 

Covid-19 safety measures

We have put in place Covid-19 safety measures for the driving test which must be followed or your appointment will not go ahead. Know more>

 

Find a test centre

Make a Complaint

The Road Safety Authority (RSA) is committed to providing an excellent quality service to all our customers in an efficient, effective and caring manner. It is the policy of the RSA to listen to and act upon Customer Complaints. We endeavour to act ethically and responsibly at all times in our dealings with members of the public and customers. We shall analyse and seek to correct any reported failings and also to prevent their recurrence.

If you wish to make a complaint in relation to any of the Services we provide, you may do so by filling out the form below or using our address details on the right. Complaints will be investigated and a written acknowledgement issued to the Customer within a timeframe of 10 working days from receipt of complaint.

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Please provide as much detail as possible e.g campaign name, leaflet title, event etc
Please provide as much detail as possible e,g test centre, date of test etc
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