Driving Test Update


Please note that our customer service agents cannot book or cancel driving tests over the phone or offer updates on waiting times, so we kindly ask you not to call for this information. Driving tests should be managed directly through



Are you an essential worker who needs a test urgently?

If you’re an essential worker who has already applied for a test and completed all of your driver training, please fill in an urgent test request form and we’ll prioritise your application. Know more >



Need to add yourself to the driving test waiting list?

Please sign up or log into our new customer portal to apply for a driving test and add yourself to the waiting list. This video will show you how



Essential worker declaration form for driver training

Approved Driving Instructors (ADIs) can offer Essential Driver Training (EDT) to essential workers. If you need to complete your driver training, please fill in an  essential worker declaration form and present it to your instructor.





Covid-19 safety measures

We have put in place Covid-19 safety measures for the driving test which must be followed or your appointment will not go ahead. Know more>

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Tell us what you think

We know that feedback from our customers is essential if we are to meet the high standards we have set ourselves. We welcome all comments, suggestions and views on any aspect of our service because we believe that this will help us to ensure we maintain a high level of service. 

Please take this opportunity to participate in the new RSA Customer Service Feedback Scheme and tell us what we are doing well.

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